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How do I close my Oregon ABLE Prepaid Card? ›

If you want to close your Oregon ABLE Prepaid Card, go online and freeze your card to stop all new transactions (all pending transactions will settle normally). Then, give us call so that we can officially close your prepaid card account. Any balance remaining on the card will be mailed to you in the form of a check.
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What happens if I return merchandise or cancel a transaction? ›

If a merchant gives you a credit for merchandise returns or adjustments, the merchant may do so by processing a credit adjustment, which will be credited to the available funds in your Oregon ABLE Prepaid Card. Central National Bank of Enid and Marqeta are not responsible for the delivery, quality, safety, legality, or any other aspects of goods and services that you purchase with your card. 
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What happens if I don't have enough funds on my card to process a transaction? ›

If you do not have sufficient funds available on your Oregon ABLE Prepaid Card to process a transaction, you can request that the merchant charge a part of the purchase to your card and pay the remaining amount with cash or another card. These are called “split transactions.” Some merchants do not allow cardholders to conduct split transactions. If an authorization request for more than the available balance on your card is received, it will be declined.
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My transaction shows it’s “Pending”? ›

A purchase transaction may read as “pending” until the merchant sends the final transaction amount. In some cases, the amount of a pending purchase could be 15-20% higher because it hasn’t cleared yet. Depending on the merchant, they might hold extra to account for charges or tips. This is true for gas stations, hotels, cruises, mail orders, barbers and beauty shops, taxis and limos, and most commonly – restaurants and bars. 
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Can I use my Oregon ABLE Prepaid Card at restaurants, hotels or rental car companies? ›

Yes, but please be aware that when the total amount due is unknown (for example when you check into a hotel). Merchants have the right to pre-authorize the purchase, which puts a hold on the funds. A restaurant, for example, might hold up to 20% or more to cover whatever you tip. To avoid this kind of hold, call hotels and rental car companies first to inquire about their prepaid card policy.
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